PRIVACY AND SECURITY POLICY

All services provided on our store belong to and are operated by OLCAY Tekstil ve Konfeksiyon San. Tic. Ltd. Şti, registered at Mahmutpaşa Yokuşu Yarım Han No: 14-15-16 Eminönü Fatih İSTANBUL.

Our company may collect personal data for various purposes. Below is an explanation of how and in what manner such data is collected and protected.

By filling out membership forms or various forms and surveys on our store, members may provide certain personal information (such as name-surname, company details, phone number, address, or email address) which is naturally collected by our store.

Occasionally, our company may send campaign information, new product details, or promotional offers to customers and members. Our members can choose whether to receive such information during registration, and later change this choice in the account settings or by using the link in the notification message they receive.

During the approval process via our store or email, the personal data electronically submitted to our store by our members will not be disclosed to third parties except as required by the “User Agreement” signed with our members.

To diagnose system-related issues and promptly resolve potential problems or disputes related to the services provided, our company records and uses the IP addresses of users. IP addresses may also be used to broadly identify users and gather comprehensive demographic data.

Our company may use the requested information for direct marketing purposes either by itself or in collaboration with third parties, outside of the scope and purpose defined by the Membership Agreement. Personal data may also be used to contact the user when necessary. Information requested by our company and provided by the user, as well as information related to transactions carried out through our store, may be used for statistical evaluations, database creation, and market research without revealing member identities, even beyond the scope of the Membership Agreement.

Our company commits to keeping confidential information strictly private and confidential, considers it an obligation to safeguard such information as a trade secret, and undertakes all necessary measures and diligence to ensure its confidentiality and prevent unauthorized use or disclosure to third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our websites. Your credit card information is never stored in our system.

There are two indicators that you are on a secure site during the transaction process. One is a key or lock icon at the bottom of your browser. This indicates a secure internet page, and all your data is encrypted for protection. This information is used only as per your instructions during the sales process. Credit card information entered during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification, independent of our sites. If the card is approved, the transaction proceeds. Since no card information is visible to or stored by us, it cannot be accessed or misused by third parties.

To prevent Credit Card Fraud, our company checks the reliability of payment/invoice/delivery address information for online credit card orders. Therefore, first-time customers must confirm the accuracy of their financial and address/phone information for order processing. If needed, the cardholder or the relevant bank may be contacted.

Only you can access and modify the information you provided during registration. As long as you protect your login credentials, no one else can access or modify your information. For this reason, membership transactions are conducted within a 128-bit SSL security zone. This system is an international encryption standard that is nearly impossible to break.

E-commerce sites that provide a customer service hotline and publish their address and phone details are more commonly preferred today. This allows you to get detailed information and verify the reliability of the online shopping provider.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may contain links to other sites. Our company bears no responsibility for the privacy practices or content of these linked sites. Ads published on our site are distributed to our users by advertising partners. This Privacy Policy applies only to our store and does not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In limited cases listed below, our company may disclose user information to third parties outside of the provisions of this Privacy Policy:

  1. 1. Compliance with legal obligations as required by laws, decrees, or regulations issued by authorized legal authorities;
  2. 2. To fulfill and enforce the terms of the ‘Membership Agreement’ and other agreements with our users;
  3. 3. Upon a request made in accordance with due legal procedure by an authorized administrative or judicial authority for investigative purposes;
  4. 4. When disclosure is necessary to protect user rights or security.

EMAIL SECURITY

Never include your credit card number or password in emails sent to our Customer Service. Emails can be viewed by third parties. Our company cannot guarantee the security of information transferred via email under any circumstances.

For any questions or suggestions regarding our privacy policy, please send an email to [email protected]. You can also reach us via the contact details below.

Company Name : OLCAY Tekstil ve Konfeksiyon San. Tic. Ltd. Şti

Address : Mahmutpaşa Yokuşu Yarım Han No: 14-15-16 Eminönü Fatih İSTANBUL

Phone : 0212 527 37 02

 

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